CNC Buyers Agents Privacy Policy
Last updated: January 2026
CNC Buyers Agents (ABN 78 665 660 195) is committed to protecting your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Contact Information
Website: https://cnc.team
Email: info@cnc.team
Phone: 0402 624 877
Address: PO Box 154 Woody Point QLD 4019
What Information We Collect
Website Visitors
When you visit our website or submit an enquiry, we may collect:
- Name and contact details (email, phone number)
- Information you provide in enquiry forms or comments
- IP address and browser information for spam detection and website security
Buyer’s Agent Clients
When you engage our services, we collect only the information necessary to provide buyer’s agent services, including:
- Personal identification details
- Contact information
- Property preferences and requirements
- Budget and financial parameters relevant to property search
- Communication records related to your property search and purchase
How We Use Your Information
We use your information to:
- Respond to your enquiries and provide requested information
- Deliver buyer’s agent services, including property search and purchase assistance
- Communicate with you about properties and our services
- Send marketing communications about our services (you can opt out at any time)
- Comply with legal obligations
How We Store Your Information
All client data is stored securely in password-protected files and systems. We implement appropriate security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Who We Share Your Information With
We do not sell, rent, or trade your personal information to third parties.
We will only share your information:
- When legally required to do so
- With your express consent
- With service providers essential to completing your property purchase (such as conveyancers, solicitors, or building inspectors) when you have engaged our services
Marketing Communications
If you have provided your contact details, we may send you marketing communications about our services. You can opt out of these communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly at info@cnc.team
How Long We Retain Your Information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
If you leave a comment on our website, the comment and its metadata are retained to facilitate comment moderation and prevent spam.
For clients who have used our buyer’s agent services, we retain records in accordance with real estate industry requirements and our legal obligations.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information (subject to our legal obligations)
- Lodge a complaint about how we handle your personal information
To exercise these rights, please contact us using the details above.
Cookies and Website Technology
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded Content
Our website may include embedded content (videos, images, articles) from other websites. These websites may collect data about you, use cookies, and monitor your interaction with embedded content according to their own privacy policies.
Third-Party Services
Visitor comments may be checked through automated spam detection services. We use standard website analytics and security tools that may collect anonymized usage data.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us immediately using the details above. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
Changes to This Policy
We may update this privacy policy from time to time. The current version will always be available on our website with the date of last update clearly displayed.
By using our website or services, you consent to the collection and use of your information as described in this privacy policy.